Decoding Gen Z's Payment Preferences

The preferences and behaviours of Gen-Z consumers, aged roughly between 12 and 27, are significantly impacting the payment landscape. According to a recent survey by EY, Gen-Zers exhibit a strong inclination towards digital payment methods, with a notable preference for alternative options such as:

• Peer-to-peer (P2P) payments
• In-game currency
• Buy now, pay later services

Surprisingly, they demonstrate lower usage and preference for traditional credit and debit cards compared to older generations. As this digitally savvy cohort matures, there's potential for significant shifts in payment habits, presenting both challenges and opportunities for the payment industry. Additionally, while Gen-Z shows less concern about data privacy in payment transactions, they prioritize environmental, social, and governance (ESG) considerations.

Understanding these trends is crucial for businesses to adapt their payment offerings and cater to the evolving preferences of Gen-Z consumers.

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