Tips for Ecommerce Security

May 26, 2011
5
min read

A secure business helps customers feel safe when disclosing their personal data. This holds true when selling goods and services online. Here are some tips to help you examine the security for your online business.

Write and post your security policy

Write a clear security policy that outlines the security you have in place. Then post this policy on your ecommerce website where customers can review it themselves.

There are several benefits of outlining your ecommerce’s security policy:

1. Build trust with customers by demonstrating your commitment to protecting their private information.

2. Have a policy to show customers or security auditors that have questions about your security setup.

Use data encryption

An important way of increasing security is to use Secure Socket Layer (SSL) or Transport Layer Security (TLS) protocols. SSL and TLS encryption is a data protection standard that most customers check for before releasing their financial information online.

The SSL protocol encrypts information so that only your online store can read it. Customers can see that the SSL protocol is active when the URL begins with “https://” instead of “http://” and when there is a small lock in the corner of the browser. These indicators provide customers with peace of mind that their information is safe when shopping online.

Certify your website

Third-party ecommerce audit services are available through the Better Business Bureau’s BBBOnLine Business Program.

The certification process begins by filling out an application. If you meet the various requirements, you are certified. If you do not meet the requirements, the auditor gives you a list of necessary security changes that need to be made.

Once you are certified, you can increase customer trust by, paying to display the third party certification seal on your online store.

By following these few steps, you can make sure that your ecommerce website is trusted and your customers are encouraged to return. If you don’t know where to start, a Kubera ecommerce expert can help.